A sewage backup is the one water emergency you should never handle yourself. We make contaminated spaces genuinely safe again — with the right equipment, the right process and no shortcuts.
Sewage incidents are in a category of their own. Whether from a blocked drain surging back through a downstairs toilet or sewer flooding after heavy Fenland rain, the water involved carries bacteria, viruses and parasites from the moment it appears. This isn't a mess to clean; it's a biohazard to decontaminate — and doing it properly protects your family's health, not just your floor.
Clean-water incidents become hazardous over time; sewage is hazardous immediately. Contact with it, or with surfaces it has touched, risks gastrointestinal and other infections — and porous materials it soaks into generally can't be made safe, only removed. Household cleaning products and a mop are simply not a match for what's involved.
First we stop the spread — isolating affected rooms so contamination isn't walked through the rest of the property while work proceeds.
Contaminated water is extracted and soaked porous materials — carpets, underlay, affected plasterboard — are removed and disposed of through the proper waste routes. This isn't squeamishness; it's the only way those materials come out of the risk equation.
Every surviving surface is cleaned, then treated with professional-grade disinfectants to eliminate the biological hazard. We verify the result rather than assume it.
The area is then dried and monitored like any water incident, and repairs bring the space back to normal — with the entire process documented for your insurer, since sewage claims are ones they examine closely.
With sewage, delay doesn't just increase damage — it extends the health exposure and lets contamination migrate further. Call the moment it happens; the response line runs 24 hours because these incidents don't wait for morning.
Proper decontamination, not surface cleaning. Call the Peterborough sewage response line.
Call the Response Line 01733 612 830